Mercedes me Store

4.0
5.38K reviews
500K+
Downloads
Content rating
Everyone
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About this app

MERCEDES ME STORE – ALL FUNCTIONS AT A GLANCE

- SUITABLE DIGITAL PRODUCTS FOR YOUR MERCEDES: The Mercedes me Store App shows you which digital products are available for your Mercedes.
- WELL SORTED: The app gives you an overview of practical products that make your everyday life easier.
- QUICK AND EASY SHOPPING AND PAYMENT: The app guides you intuitively through all the steps – from the order to payment to activation of the required products.
- WELL INFORMED: The app ensures you keep track of the remaining terms and any updates for your digital products, and makes their renewal easy.

Discover the full convenience of the Mercedes me Apps! With the Mercedes me App your smartphone becomes the digital link to your Mercedes. If you use more than one of the Mercedes me Apps, they merge their functions together.

Please note: Mercedes me digital products will only function with Mercedes-Benz vehicles that are equipped with the Mercedes me connect communication module. The range of functions depends on the particular vehicle equipment and your booked services. Your authorised Mercedes-Benz dealer will be happy to advise you. Their use requires an active, free-of-charge Mercedes me account. Use of the functions may be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
Updated on
Feb 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
5.38K reviews
Killashandra Lux
February 5, 2024
Trying to stop subscription for the digital extras. Impossible. I had no problem to add the entertainment pack (also hard to understand what is included, so I wanted to try), but canceling just gives an error. The same issue exists on several phones. Also why the language is automatically related to the market? My app is in German, without possibility of changing it, just because I am in Luxembourg. German is my weakest language! Like in many other apps, language should be a choice of user.
1 person found this review helpful
Mercedes-Benz AG
February 7, 2024
Hi Killashandra, if you have any subscription issues then please contact our colleagues via the in-app contact function or 📞00800 9 77 77 777 and they will assist. The app follows your phone language, currently only notifications are sent in the countries language/s. We have asked our colleagues to look into adding a choice for this. Best wishes.
Antony J
February 29, 2024
Won't load. Useless. OK deleted on advice and reinstalled. The limited functionality of app is now restored. Not impressed that Mercedes charges for phone connection when most cars it is free, not only that but with Mercedes one has to repeatedly pay for it and its not cheep, at £100s of pounds for integration. Google maps which has greater functionality then the Mercedes version & I cannot use it without repeated payments in the hundreds!!! Buy a car then re purchase parts of it for ever more!
10 people found this review helpful
Mercedes-Benz AG
February 29, 2024
Thanks for letting us know that the app is now working again Antony. Kind regards.
Tim Davis
March 25, 2024
Hello, I've been using the MBUX system in my A Class (2019 plate) without any problems, but today my profile automatically deleted, and I'm not able to restore any of my services, and now the notifications within the store are showing in German
1 person found this review helpful
Mercedes-Benz AG
March 27, 2024
Hi Tim, this is not an issue that we are aware of, please accept out apologies for this! We would recommend a quick call to our Mercedes me colleagues (24/7) via the in-app call function, 📞00800 9 77 77 777 or 📞+44 (0)207 660 9993 and let them investigate for you. We’d love to hear from you again when our colleagues have resolved this issue.

What's new

We constantly work on improving our app for you – thank you for the feedback you gave! Stay up to date.