Mercedes me
3.3star
218K reviews
1M+
Downloads
Everyone
info
About this app
The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more.
Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.
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Ratings and reviews
3.3
214K reviews
Andreas Pettas
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May 27, 2022
Annoying cause it keeps on popping-up messages that the car is unlocked continuously. Apart from that, and the fact that it takes a while before it understands the command lock-unlock, windows open-close, it provides with correct data regarding consumption, etc, vehicle location.
4 people found this review helpful
Mercedes-Benz AG
May 27, 2022
We are sorry for the current app sync issue Andreas; our app development team are working hard to fix this topic. Once a solution is developed, an update will be released to the app as soon as possible, please keep an eye out for this. Take care and have a lovely day.
Lee-Roy Farrell
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April 19, 2024
It was really awesome and now it's mostly useless. My favourite function was sending an address from Google maps to my car but now not even that works anymore. Tried to make a service appointment, doesn't work. You still have to phone. It also keeps logging out and I don't always remember my password. I would not notice the difference without it, and it may be easier and less frustrating without it.
1 person found this review helpful
Mercedes-Benz AG
April 19, 2024
Hello Lee-Roy, sorry to read of the issues you are experiencing with the app since the recent update. Our Mercedes me colleagues have your vehicle/personal details and can investigate these issues for you. Please contact them (24/7) via the in-app call function, 📞00800 9 77 77 777 or 📞+44 (0)207 660 9993 to get the app working again. Best wishes.
Carrick von Schoultz
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April 7, 2024
Good, but not perfect Edit: Now after latest update (April 2024) the charge status update does not work. I am not (yet) convinced with the new layout. Removed two stars when the app is getting worse... The sync of settings seems to work randomly and with delays from hours to days. The only sync that works immediately, is the lock, charge status and pre-entry climate control. It would also be convinient to control all car settings from the app.
4 people found this review helpful
Mercedes-Benz AG
April 8, 2024
Many thanks for your updated review Carrick. Kindly reach out to our colleagues via the in-app function or 📞00800 9 77 77 777 and let them investigate with our app development team. We are sorry for the inconvenience caused, please let us know how you got on as we'd love to hear. Thank you,
